Static Systems Group has launched a software package to help hospital management teams demonstrate high standards of patient care – by collating the response times from patient call to staff attendance at the bedside, and presenting the data in easily understood reports.
The nurse call specialist said: “A common problem often reported and frequently highlighted in the Francis Report relates to unanswered or late responses to patients using the nurse call system. Concerns have led most hospitals to look carefully at how improvements can be made.”
SSG’s new ‘Nurse Call Response Software App’ is compatible with most of its systems supplied over the last 15 years, including Fusion- IP and Codemlon equipment. The ‘app’, which can be fitted in new installations or retrofitted, collects information over user-specified periods. The data presented shows the percentage of calls responded to in certain time bands, average response times, and the number of calls within a period. Reports are displayed via pie charts and bar charts, which highlight particular trends, helping to identify peaks and troughs in patient demand, and to assess the staffing levels required.
