Moorfields Eye Hospital NHS Foundation Trust, the UK’s leading centre for ophthalmic treatment, teaching and research, is supporting the major upgrade of its Patient Administration System (PAS) by deploying knowledge transfer software and consultancy from Knowledge Solutions.
Knowledge Solutions’ technology has been used by Moorfields to create interactive, online training materials tailored to specific roles and functions on the new system. Its built-in management system tracks the progress of individual students using Knowledge Solutions to ensure that all staff complete and pass mandatory refresher training on the PAS software.
The advantage of the new software is that content created for training will be re-used as context sensitive, in-process support for those using the new PAS system, maximising Moorfields’ investment. Additionally, any alterations to the PAS system can be easily flagged to users through this support function, eliminating the time and cost overheads of retraining 500 staff on minor system changes.
