Xerox Global Services (XGS) has issued a warning to the healthcare and pharmaceutical sectors about the lack of document and knowledge sharing tools that could "send both sectors into meltdown".
XGS questioned over 500 managers from a range of UK companies and found that healthcare and pharmaceutical managers had an estimated 696 e-mails in their inbox, compared to an average of 377 across all industries, despite managers in this industry receiving fewer e-mails than average daily.
In light of the findings of this survey, XGS has devised a best practice guide to the management of e-mails.
The special guide covers the management of large attachments and logical folder structures, as well as suggesting alternative ways of communicating.