The website of the Health Estate Journal

Staying agile and flexible in the face of new challenges

In this ‘question and answer’-style article, Adrian Powell, head of Property Development at NHS Property Services, discusses future NHSPS and wider NHS estates optimisation strategy ‘post-COVID-19’ with HEJ editor, Jonathan Baillie.

Jonathan Baillie (JB): “What have been some of the biggest impacts and challenges for NHSPS in managing its various properties during the COVID-19 crisis?”

Adrian Powell (AP): “This is not unique to NHSPS, but, as you can imagine, among the challenges we’ve faced has been the lack of face-to-face contact and the ability to be mobile and visit sites. This is particularly true for properties that needed extra capacity during the crisis, or facilities planned for renovation/expansion and needing local planning authorities involved. It was a challenge at first, but I feel we’ve found ways to overcome this, and have continued to support our customers and their needs. By way of example, where we and local planning authorities were unable to meet, both parties have been able to adapt to meetings online, and have run digital public consultations.

“As previously mentioned, this is not a challenge unique to our organisation. Indeed, our customers and stakeholders face the same challenges. The key has been to maintain momentum and continue on with ‘business as usual’ where possible. Digital solutions have helped to support us through the COVID-19 pandemic. Our ability to transition into remote working has been a huge advantage, enabling us to continue to deliver to a high standard to support the NHS during this time, while ensuring that patients can still access the care they need – whether that’s now, or in the future. Allied to the innovations in digital communications is the willingness from all of us to flexibly engage with the technology. There’s been a real cultural shift in how we work.

Log in or register FREE to read the rest

This story is Premium Content and is only available to registered users. Please log in at the top of the page to view the full text. If you don't already have an account, please register with us completely free of charge.
Register

Upcoming Events

The Fire Safety Event

NEC, Birmingham
25th - 27th April 2023

Facilities Show

ExCeL London
16th - 18th May

NAHFO Conference 2023

Crowne Plaza, Stratford-upon-Avon
5th - 7th June 2023

Healthcare Estates

Manchester Central
10th - 11th October 2023

Access the latest issue of Health Estate Journal on your mobile device together with an archive of back issues.

Download the FREE Health Estate Journal app from your device's App store

Upcoming Events

The Fire Safety Event

NEC, Birmingham
25th - 27th April 2023

Facilities Show

ExCeL London
16th - 18th May

NAHFO Conference 2023

Crowne Plaza, Stratford-upon-Avon
5th - 7th June 2023

Healthcare Estates

Manchester Central
10th - 11th October 2023

Access the latest issue of Health Estate Journal on your mobile device together with an archive of back issues.

Download the FREE Health Estate Journal app from your device's App store

Step Communications Ltd, Step House, North Farm Road, Tunbridge Wells, Kent TN2 3DR
Tel: 01892 779999 Fax: 01892 616177
www.step-communications.com
© 2023 Step Communications Ltd. Registered in England. Registration Number 3893025