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Agile care in a time of lockdown

A look at the work that went into the development of a ‘new generation’ drive through clinic, piloted in Birmingham during the pandemic, which allowed patients to simply drive in to see a doctor when conventional appointments were hard to get.

Simon Dodds MA, MS, FRCS, Alan MacDonald BSc (Hons), Fay Wilson MBChB, FRCGP, and Terry Young PhD, FBCS, describe the sophisticated planning and work that went into the development of a ‘new generation’ drive-through clinic. Piloted in Birmingham during the pandemic, it allowed patients to simply drive in to see a doctor when conventional appointments were hard to get. The team believes that in future the same model can be used for diagnostics, minor procedures, and to support people with a range of long-term conditions.

On 21st October last year, the local ITV news channel, ITV Central News, reported on a new way for patients who would normally visit their doctor’s surgery, or another primary care facility, to get checked out – a ‘drive-through’ clinic in Aston in Birmingham. Andy Street, Lord Mayor of the West Midlands, turned up to cut the ribbon, and this piece of news between COVID waves was positioned as a way to break the deadloc

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