Improved patient care and safety, higher patient and clinician satisfaction, enhanced “process efficiency”, savings in clinical time, and fewer patients delays, were among the benefits of Belfast Royal Victoria Hospital’s recent deployment at of a Vocera Communications hands-free voice communication system.
- Ninety-eight per cent of hospital staff reported improvements in internal communication.
- A significant reduction in “time-wasting activities”, such as leaving clinical areas to make and receive telephone calls.
- Forty per cent of doctors and 60% of nurses reported fewer interruptions while providing patient care.
Staff using the system wear a pendantlike badge around their neck and, by pressing a button, can be instantly connected to another person.
