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NHP Delivery Scorecard is ‘very start of golden thread’

Delivering the New Hospital Programme will require a clear and shared vision from the NHS Trusts, contractors, and suppliers involved. Head of Market Management, Emma Whigham, explains how the team developed its own ‘delivery scorecard’, ‘so that all sides fully understand the strategic aims and ambitions’

The New Hospital Programme has been tasked with transforming and modernising NHS healthcare facilities in England. Delivering it will require a clear and shared vision from the NHS Trusts, contractors, and suppliers involved. NHP head of Market Management, Emma Whigham, explains how the team developed its own ‘delivery scorecard’, ‘so that all sides fully understand the strategic aims and ambitions’

We are building a strong and diverse supply chain to secure success for the New Hospital Programme. It is an ambitious and complex initiative, with many stakeholders – including the supply chain, who all have a vested interest in delivering the hospitals of tomorrow. Our Programme Delivery Scorecard has been developed specifically for the New Hospital Programme. It is our version of the balanced scorecard, familiar to many in the major projects and construction sectors, and will help drive benefits realisation through the supply chain, creating the ability to monitor and manage delivery against a set of strategic outcomes. It articulates the outcomes and benefits we are seeking to achieve, and is a benchmark against which we can monitor our progress, ensuring that we can measure our success and deliver what we set out to deliver.

Benefits across ‘strategic themes’

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