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Responsive service at West Kent sites

Operations manager, Ashley Heming, and area sales manager, Andy Cassie, of specialist cleaning and cleaning services company, CK Group, explain how a close 15-year relationship with Kent’s Maidstone and Tunbridge Wells NHS Trust is continuing, with the firm having recently undertaken a thorough preoccupation clean at the new 513-bed PFI-funded Pembury Hospital, one of the UK’s first acute hospitals to offer 100% single-bed en suite accommodation, before its first patients moved in.

As HEJ editor Jonathan Baillie explains, the company will undertake similar work for further phases, and has also provided a specialist decontamination service on Victorian buildings set for demolition at the site.

Talking to me in bright and airy hospital café at the new Pembury Hospital, Ashley Heming explained that CK Group’s relationship with the Maidstone and Tunbridge Wells NHS Trust dates back some 15 years – the start of a close and fruitful working relationship that has developed over the years, with the Group having undertaken a variety of day and night cleaning, deep cleans, and specialist decontamination work, at all three of the Kent Trust’s acute hospitals – the Kent & Sussex Hospital in Tunbridge Wells, Maidstone Hospital, and the “old” Pembury Hospital, on an ongoing basis, followed by similar service provision at the new £227 million Pembury Hospital (HEJ – June 2008 and August 2010). Ashley Heming said: “Over the years we have developed a good working relationship with the Trust’s estates and facilities team, priding ourselves, as we do in all our projects, on providing really highly quality cleaning with a service that we like to think is perhaps slightly more ‘personal’ than that of some of our larger competitors. In addition to day-to-day and support cleaning, we have undertaken ‘deep cleans’ at the two older Tunbridge Wells hospitals, and at Maidstone Hospital, for the past 5-6 years. We thus have a strong rapport with the Trust’s estates team, and an excellent track record working with it.”

 A supportive role

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