Training to help healthcare staff deal with violence at work is making a difference – but only where it has a solid grounding in day-to-day situations, researchers have found.
The University of Nottingham research, funded by the Health and Safety Executive (HSE) and supported by a range of healthcare professional representatives, is the first national evaluation of violence management training of its kind. It will help promote greater consistency in the design and delivery of good training practices nationwide.
Jo Gravell, senior policy advisor, said: “On the basis of the substantial data gathered during the project, the healthcare sector is now in a much stronger position to assess the impact of violence management training and take the necessary steps to reduce incident levels even further.
“With considerable input and support from various healthcare representatives, and the NHS Security Management Service, the research project has also demonstrated the true value of collaborative working relationships in tackling such a serious issue.”
