Staff and patients at The Royal Wolverhampton Hospital NHS Trust’s New Cross Hospital in Wolverhampton are benefiting from the Medicall 800 Nursecall system from ADT Fire & Security.
Installed in various wards and departments, and a new ‘state-of-theart’ simulation centre, it allows staff to locate, prioritise, and respond to, patient calls quickly and efficiently. The Trust was established in 1994, and provides services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. In 2012, the estates team was asked to update the New Cross Hospital’s existing nurse call system, and to select one for the new ‘SimWard’, a simulation area for clinical training, located in the Wolverhampton Medical Institute. The Trust says the Medicall 800 system – a nurse call and care communication system that offers numerous call functions, direct communication options, different answer variants, and interfaces to other electronic systems – has reduced response times, and enhanced patient safety by reducing risk. At New Cross it includes a staff attack system in the Accident and Emergency crisis room, which, with a press of a button, sends a help signal via locally sited ceiling sensors to wherever back-up staff are located. The system displays the precise location of the incident.