In this article, the third in a series on the new ISO 55000 asset management standards (see also HEJ – October 2014 and February 2015), Kevin Main, marketing director for asset management solutions learning consultancy, Asset Wisdom, and June Lancaster, a learning expert with years of experience of learning in the healthcare sector, describe “how the asset management challenge calls on facilities management companies and other suppliers to the healthcare sector to become ‘learning organisations’”, and how this has been achieved by Sodexo, ‘and can be done by others’.
This article explores how asset management competency frameworks can help companies give their staff the competence and confidence to manage their clients’ assets on a whole-life basis in addition to maintaining them. The article’s fundamental premise is that, to succeed in this challenge, organisations need to become ‘learning organisations’.
We take a particular look at Sodexo’s experience of moving up the value chain to offer asset management (AM) services on top of its facilities management (FM) services, and note that becoming a ‘learning organisation’ is one of just four characteristics that the company saw as essential. These were to:
Competency frameworks
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