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HTM-recommended colours used

The Medicare HTM series nurse call system has, Medicare Systems explains, been designed to be very easy to use, and to ‘withstand the rigours of the care home and hospital market’.

The company said: “The NHS uses HTM 08-03 bedhead service standards for call systems in hospitals and clinics, so we adopted those standards and features into our systems for the care sector. The display panels thus use HTM-recommended colours for standard calls (orange), assistance calls (yellow), emergency calls (red), staff presence (green), and callaccept (grey). Standard, ‘assistance’, and ‘emergency’ calls also have their own specific tone. This combination of visual/audible alert provides care staff with a simple, safe method of correctly identifying call status.” 

The display panels’ touchscreen informs all other staff that a call is being dealt with. A mute facility is designed to reduce sound intrusion. However, the call-accept and mute facility are only temporary; if the original call is not reset within 90 seconds, the display panels reinstate the call and sound.

Medicare was reportedly the first company to provide ‘a full web-based call logging system’. 

It added: “With e-logging, users are not restricted to viewing call data and reports on specific PCs; data can be viewed on any PC or Android phone from anywhere in the world.”

 

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