Windsor, Ascot and Maidenhead PCT has upgraded its employee security system by purchasing Connexion2's IdenticomTM from Vodafone. A technically advanced lone worker security device, Identicom is providing the Trust's lone working employees with the most efficient, safe and easy to use solution on the market.
The Trust originally operated a telephone system whereby an employee could call a dedicated line and give a PIN number that would activate a security response. However, this system did not provide any location capability in the event of an incident or offer a discreet facility that would raise an alarm without potentially increasing the worker’s risk.
The Trust examined emerging ‘lone worker’ alarm technologies to deliver a more efficient and safer solution. In a trial of three options, the Identicom product, in conjunction with Vodafone’s network coverage, was found to be 33% superior to its rivals.
Identicom looks like a normal ID badge but contains alert function buttons and uses Vodafone’s enhanced location based services (ELBS) to accurately help locate the user. When activated, the device connects to a 24/7 emergency response service run by Connexion2 premier partner Orbis Monitoring, who can provide immediate help.
The device also has an amber alert button, which enables a timed audio recording to be made of visit details prior to an appointment. A red alert button raises the alarm and a voice channel opens immediately so a response centre operator can listen live, check the user’s location using Vodafone’s ELBS and retrieve the amber alert details. A recording is also made of the threat, abuse or violence, which can be used as evidence in any consequent court action.
