In the November 2016 HEJ, Greg Truscott, BArch DipMgt MIHEA, manager, Infrastructure & New Works, Royal Perth Hospital, Bentley Health Service & Armadale Health Service, in Western Australia, discussed a project he has led at the hospital to improve the facility’s wayfinding and signage.
Here we present the second part of the article – Part 2 of a paper which he presented at the IHEA 2015 National Conference in Perth, and at the same year’s NZIHE Annual Conference in Hamilton, New Zealand.
This article is the second half of a case study of a project I am carrying out at Royal Perth Hospital (RPH) to improve its wayfinding and signage system. Although the existing wayfinding system had been developed with great consideration, and a very comprehensive system had been installed 15 years ago, I assessed that much of it was flawed.
Part 1 of the paper (HEJ– November 2016) described the existing system, including its Style Guide, and the problems with it, before going on to detail the actions implemented to rectify them. I will start this second part with a quick summary of the key elements and issues with the incumbent wayfinding system, and the solutions implemented, discussed in Part 1.
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