Faster and cost-effective IT support

The new product will provide automated, ITIL-compliant integration between KMHIS’s front-line service desk, which receives around 2,000 service desk calls per week, and the services provided by the Southern Cluster Local Service Provider (LSP).

Integrating the KMHIS service desk with the Southern Cluster LSP’s service desk system will automate and speed up the process, ensuring that communication between the two organisations is clear and concise.