Good design and signage make all the difference

Good interior design, and clear, effective signage, are not just 'nice to have', they are essential for healthcare environments, and can have a significant impact on patient experience, recovery, and staff productivity. They help give a space character, and encourage staff to take ownership of, and have pride in, their facility — often leading to happier staff and better patient care. When thoughtfully considered, good interior design and wayfinding can contribute to increased patient satisfaction, and a more efficient and attractive workplace, yet they are often overlooked. Many healthcare facilities appear to have no interior design at all, and a jumble of signage added ad hoc over a number of years.

Before considering interior design and signage, it is important to address two of the most fundamental elements of healthcare design: space and light. The right balance of space and light can improve patient recovery, increase staff productivity, and create a more welcoming environment for visitors.

The right space is essential to promote the safe and efficient flow of patients, staff, and equipment, reducing congestion and minimising stress. Adequate space is also essential for patient privacy, helping people to feel more comfortable during consultations, treatments, or waiting times. For healthcare staff, well-designed spaces and thoughtful adjacencies improve workflow by placing essential equipment and areas in accessible, logical locations, increasing efficiency.