Mitie to deliver facilities management and catering services across Central London Community Healthcare NHS Trust (CLCH) facilities.
The contract is for integrated facilities management (IFM) and catering services across 290 sites in London and Hertfordshire.
The initial five year agreement includes the option to extend for two years and combines an IFM contract of £34.5 m with £34 m of project-based work.
This partnership will see Mitie deliver services across CLCH’s sites in 14 London boroughs, as well as in Hertfordshire, serving a population of 4.1 million people. This will include a mix of walk-in-centres and community clinics.
Services include cleaning, compliance, security, pest control, help desk support, catering, and estate management.
Around 150 employees will transfer to Mitie via TUPE, working collaboratively with CLCH to ensure a one-team approach.
Sustainability and social value are central to the contract. Mitie will deploy electric vehicles, carbon-reduced menus, sustainable cleaning products, and promote biodiversity across the estate.
The social value programme will enhance apprenticeship and volunteering opportunities, support diverse community groups, and create inclusive spaces contributing to social prescribing.
Mike Gibson, MD Local Government, Education and Healthcare at Mitie, said: “We’re proud to be working with CLCH to deliver facilities management and catering services that make a real difference to staff, patients, and visitors across London and Hertfordshire. Our teams will be supporting NHS services by keeping clinics and community centres clean and safe, to providing nutritious meals and ensuring buildings run smoothly, so frontline NHS staff can focus on patient care.
“We’re also committed to making a positive impact beyond day-to-day operations, from introducing electric vehicles and sustainable cleaning products to supporting local communities by creating jobs in the community and providing work experience placements.”
Paul Betts, Commercial director at CLCH, added: “Effective facilities management and catering are vital to delivering community health services.”
The contract will commence on 1 October 2025.
