University Hospitals of Morecambe Bay NHF Foundation Trust (UHMBT) reports “significant improvements” in its staff efficiency after incorporating the Vocera badge into its communications system.
UHMBT serves approximately 101,477 patients a year at three flagship facilities – Furness General Hospital in Barrow, the Royal Lancaster Infirmary, and Westmorland General Hospital in Kendal, and two community hospitals. Over 560 Sterilisation and Disinfection Unit staff now use the Vocera badge daily – wearing it on a lanyard around their neck to communicate hands-free. With the click of a button, any porter can communicate with another, or send a “broadcast message” to a group. When a supervisor needs to call a porter, the badge eliminates the need to remember a phone number or search for an available phone. The porter can respond without interrupting the task in hand thanks to the hands-free design. The system also “reduces the ambient noise of indiscriminate overhead paging”.
