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Hospital integrates nurse call and VoIP

A new communications system in the Jubilee Building at Taunton’s Musgrove Park Hospital – which houses southwest England’s first all-single bedded hospital accommodation – has won praise from user, the Taunton and Somerset NHS Foundation Trust.

Supplier, Static Systems, said: “Staff have praised the seamless integration and simple and effective operation of the Static Systems Fusion-IP Optima nurse call system linked with Vocera’s VoIP speech system.” 

Senior project manager at the Trust, Steve Power, said: “Moving from four conventional 32-bedded Nightingale wards to a new, three-floor building with 112 single bedrooms radically changed our staff communication requirements. We needed a system that enabled patients to contact a staff member, and for staff to be able to communicate with others, regardless of their location. We also wanted staff to be able to talk to patients within their rooms, to reassure them if they were unable to attend immediately.” 

Static Systems added: “The system fundamentally follows standard nurse call design. Calls made on the patient hand unit are raised on the staff-worn Vocera VoIP badge, and via the usual ‘follow the light’ operation. The call can then be accepted by the nurse with the VoIP badge, allowing conversation between patient and staff member. If required, the call can be reset using the VoIP badge without having to attend either the patient bedside or the ‘touchdown base’.” 

 

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