Advanced nurse call specialist, Wandsworth Healthcare, has opened a new Digital Patient Journey Experience Centre at its Woking headquarters, ‘showcasing the latest integrated digital solutions designed to streamline healthcare operations and enhance the patient journey – from the point of arrival through to discharge’.
Aligning with the Government’s Hospital 2.0 initiative, the Centre combines the company’s own advanced nurse call solutions with ‘a comprehensive range of innovative digital healthcare solutions’ from DNV Imatis – a Scandinavian digital healthcare solutions provider with whom Wandsworth announced a collaboration earlier this year.
Wandsworth Healthcare said: “The Centre incorporates integrated digital solutions designed to address the fundamental challenges that NHS Trusts face – including task management, bed capacity management, alarm management, and patient engagement. These solutions are already empowering healthcare providers worldwide to manage patient flow, optimise operational efficiency, enhance staff productivity, and improve patient safety and overall experience, but the Centre, brings them all together under one roof for the first time, along with smart technology such as switches and sockets, thermostats, and control systems, from our parent company, Gira – a leading German building technology specialist.”
All the Centre’s digital solutions are ‘seamlessly interconnected’ using Gira’s KNX technology – an open standard for commercial building automation that enables control of heating, lighting, and ventilation, in a single platform. Wandsworth says that by enabling patients to control their environment, the technology not only reduces energy consumption, but also enhances patient experience by supporting circadian rhythms through personalised lighting and blind adjustments.
Wandsworth says visitors to the new Centre will have the opportunity ‘to experience, first hand, how technology can transform the patient journey through interactive displays’. Demonstrations and personalised consultations will help visitors ‘explore tailored solutions to their unique needs’.
Representatives from the Government's Digital Policy Unit and the New Hospital Programme will be among early visitors, and Wandsworth says it anticipates the new facility will draw visitors from across the NHS, including from estates and facilities, clinical, digital policy-makers, and digital transformation teams. NHS digital partners, architects, consulting engineers, and construction companies are also invited to visit.
Adam Sherry, Wandsworth Group MD, said: “Our Digital Patient Journey Experience Centre reflects our commitment to innovation, and our dedication to improving the end-to-end patient journey. We saw a gap for a facility that would demonstrate the vast opportunities that digitisation presents – both from the point of view of NHS teams, but also, and perhaps most importantly, from the point of view of the patient and their journey from initial admission to final discharge.”
Johan Folkunger, CEO of DNV Imatis, added: “The opening of the Digital Patient Journey Experience Centre is an important step in showcasing how UK hospitals can benefit from integrated digital solutions to tackle some of their most pressing challenges. The DNV Imatis enterprise-scale platform enables efficient hospital operations that increase productivity without adding pressure to staff, ensuring they can achieve more with the same resources.”
