Healthcare display technology specialist, Jayex, describes its new “Enlighten Professional” system as “the first complete patient journey management system specifically designed for individual and shared health centres, polyclinics, and hospital outpatients’ departments”.
Developed with NHS Trusts and clinicians, the “flexible” system “intuitively brings together” multi-lingual patient automated arrivals, patient call, wayfinding, outcome surveys, integrated and standalone appointment diary, waiting room statistics, patient status, and reporting, into a single solution. Via the centralised system, clinicians and administrative staff can access real-time information on a patient’s status and location “at a glance”. Bob Marsh, director at Jayex, said: “Healthcare organisations currently rely on an array of methods to check in patients and keep track of their journey. However, some include physical and telephone communication, placing a huge time burden on clinical and administrative staff. Enlighten uses the latest display technology to manage patient flow procedures through one single system. “Furthermore, patients get the opportunity to use the very latest interactive technology to easily locate the appropriate waiting area, wards, clinics, or departments, meaning lengthy waits and a reliance on reception staff are reduced through touchscreen self check-ins.”
